To the Urban Population /General public In order to ensure transparency, accountability and higher standard of public services, the Nagar Parishad has prepared following CITIZEN CHARTER, which helps users to know their rights and make people understand about the organization, its service how to seek remedy in time bound schedule.
Citizen Charter:
I. Water connection/Electric connection: No objection certificate is issued after site visit and depositing Rs.50/- per certificate as fee: -
a) |
Availability of application form: |
On working Days between10.00 to 5.00 PM |
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b) |
Acceptance of application: |
On working Days between10.00 to 5.00 PM |
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c) |
Acknowledge of application: |
On the spot diaries and receipt is given. |
|
c) |
Acknowledge of application: |
On the spot diaries and receipt is given. |
|
d) |
Intimation to applicant in case of deficiency in application form (For connection): | Within two weeks | |
e) |
Intimation to applicant for depositing fee for Granting NOC: |
Within ten days from receipt of application, if complete in all respects. |
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f) |
Depositing of fees by the applicant |
If applicable before releasing no objection certificate between 10.00 AM to 3.00 PM on any working days. |
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g) |
Giving of connection |
Through concerned department. |
II. Complaint for Maintenance of Street Light
a) | Lodging of complaint |
On working days between 10 AM to 5 PM |
b) |
Attending /disposal of complaint |
|
III. Complaints Maintenance of Repair of Roads /Path
a) |
Lodging of complaints |
On working Days between10.00 to 5.00 PM |
b) |
Attending /disposal of complaint |
All working days between 10:00 A.M. to 5:00 P.M. |
IV. Complaint Regarding Sanitation
a) |
Lodging of complaints |
On working Days between10.00 to 5.00 PM |
b) |
Attending /disposal of complaint |
In all working days . |
V. Complaint Regarding Unauthorized Construction:
a) |
Lodging of complaints |
On working Days between10.00 to 5.00 PM |
b) |
Attending /disposal of complaint |
Within 3 days . |
TAXES
This charter is an expression of the manner for the proper and reasonable assessment and collection of Municipal taxes on the lands and buildings in the Municipal Area.
General Information:Municipal Council, Theog is charging house tax @ 10% of annual rental value of all the lands and building in the Municipal area.
Sanitation
a) |
Cleaning of roads and public places |
Every day |
b) |
Collection and removal of garbage from Municipal rubbish bins |
Every day |
c) |
Collection and removal of garbage on receipt of Non lifting |
Alternative day |
BIRTH & DEATH REGISTRATION
a) |
Registration from 1 to 21 days after birth/death |
Free in |
In the Municipality’s Office |
b) |
Registration from 21 to 30 days after birth/death |
Late Fee Rs.1/- |
In the Municipality’s Office |
c) |
Registration from 1month to 1 Years after birth/death |
Late fee Rs.3 after receiving the written permission from Distt. Registrar |
In the Municipality’s Office |
d) |
Registration After 1 Year after birth /Death |
Late fee Rs.5 by order of Executive Magistrate Ist class |
In the Municipality’s Office |
e) |
Service charges & Issuance of certificate |
Rs. 10/- |
In the Municipality’s Office |
BUILDING PLANS
a) |
Availability of application form |
On working day between 10.AM to 5.00 PM |
b) |
Submission of Building Plan |
On working day between 10.AM to 5.00 PM |
c) |
Acknowledgement |
On the spot Diariesd and receipt is given. |
d) |
Deposit of fee/other charges |
On working day between 10.AM to 5.00 PM(Rs.2.50 per Sq.mt.for domestic and Rs.5.00 per Sq.mt for Commercial |
e) |
Communication of Deficiences |
Within 30 days. |
f) |
Final dispossal of buliding Plan if completed in all respect |
Two Months |
Marriage Registration
a) |
Registration of marriage within 90 days |
Registration Fee Rs.10/ only |
In the Municipality’s Office |
b) |
Registration of marriage after 90 days |
By order of Distt.Registrar Regn.fee Rs.50/- |
In the Municipality’s Office |
b) |
Registration of marriage after 90 days |
By order of Distt.Registrar Regn.fee Rs.50/- |
In the Municipality’s Office |
b) |
Registration of marriage after 90 days |
By order of Distt.Registrar Regn.fee Rs.50/- |
In the Municipality’s Office |
PUBLIC AUTHORITY UNDER THE RIGHT TO INFORMATION ACT, 2005
1 |
Public Information Officer |
Executive Officer ,Municipal council ,Theog |
2 |
Assistant Public Information Officer |
Junior Engineer of the Parishad |
3 |
Appellant Authority |
Sub-Divisional Officer (civil)Theog |