49F4+83X, Shali Bazar, Municipal Council Theog, Shimla, Himachal Pradesh 171201

  • mctheog@gmail.com
    01783 238 203

C. Charter

To the Urban Population /General public In order to ensure transparency, accountability and higher standard of public services, the Nagar Parishad has prepared following CITIZEN CHARTER, which helps users to know their rights and make people understand about the organization, its service how to seek remedy in time bound schedule.

Citizen Charter:
I. Water connection/Electric connection: No objection certificate is issued after site visit and depositing Rs.50/- per certificate as fee: -

 

a)

Availability of application form:

On working Days between10.00 to 5.00 PM

 

b)

Acceptance of application:

On working Days between10.00 to 5.00 PM

 

c)

Acknowledge of application:

On the spot diaries and receipt is given.

 

c)

Acknowledge of application:

On the spot diaries and receipt is given.

 

d)

Intimation to applicant in case of deficiency in application form (For connection): Within two weeks
 

e)

Intimation to applicant for depositing fee for Granting NOC:

Within ten days from receipt of application, if complete in all respects.

 

f)

Depositing of fees by the applicant

If applicable before releasing no objection certificate between 10.00 AM to 3.00 PM on any working days.

 

g)

Giving of connection

Through concerned department.

 II. Complaint for Maintenance of Street Light

a)

Lodging of complaint

On working days between 10 AM to 5 PM

b)

Attending /disposal of complaint

 

    • 10AM to 5 PM (3 days in a week i.e. Monday, Tuesday and Wednesday) on availability of line man from the electricity deptt.with the employee deputed by the council for the purpose.

III. Complaints Maintenance of Repair of Roads /Path

a)

Lodging of complaints

On working Days between10.00 to 5.00 PM

b)

Attending /disposal of complaint

All working days between 10:00 A.M. to 5:00 P.M.

IV. Complaint Regarding Sanitation

a)

Lodging of complaints

On working Days between10.00 to 5.00 PM

b)

Attending /disposal of complaint

In all working days .

V. Complaint Regarding Unauthorized Construction:

a)

Lodging of complaints

On working Days between10.00 to 5.00 PM

b)

Attending /disposal of complaint

Within 3 days .

TAXES

Preamble

This charter is an expression of the manner for the proper and reasonable assessment and collection of Municipal taxes on the lands and buildings in the Municipal Area.

General Information:

Municipal Council, Theog is charging house tax @ 10% of annual rental value of all the lands and building in the Municipal area.

    • Issue of Bill: Half yearly
    • Deposit of bill: Within 15 days from the date of issue
    • Mode of payment: In cash or by Cheque

     Sanitation

    a)

    Cleaning of roads and public places

    Every day

    b)

    Collection and removal of garbage from Municipal rubbish bins

    Every day

    c)

    Collection and removal of garbage on receipt of Non lifting

    Alternative day

     

         BIRTH & DEATH REGISTRATION 

    a)

    Registration from 1 to 21 days  after birth/death

    Free in

    In the Municipality’s Office

    b)

    Registration from 21 to 30 days  after birth/death

    Late Fee Rs.1/-

    In the Municipality’s Office

    c)

    Registration from 1month to 1 Years  after birth/death

    Late fee Rs.3 after receiving the written permission from Distt. Registrar

    In the Municipality’s Office

    d)

    Registration After 1 Year after birth /Death

    Late fee Rs.5 by order of Executive Magistrate Ist class

    In the Municipality’s Office

    e)

    Service charges & Issuance of certificate

    Rs. 10/-

    In the Municipality’s Office

     

     

    BUILDING PLANS 

    a)

    Availability of application form

    On working day between 10.AM to 5.00 PM

    b)

    Submission of  Building Plan

    On working day between 10.AM to 5.00 PM

    c)

    Acknowledgement

    On the spot Diariesd and receipt is given.

    d)

    Deposit of fee/other charges

    On working day between 10.AM to 5.00 PM(Rs.2.50 per Sq.mt.for domestic and Rs.5.00 per Sq.mt for Commercial

    e)

    Communication of Deficiences

    Within 30 days.

    f)

    Final dispossal of buliding Plan if completed in all respect

    Two Months

    Marriage Registration

    a)

    Registration of marriage within 90 days

    Registration Fee Rs.10/ only

    In the Municipality’s Office

    b)

    Registration of marriage after 90 days

    By order of Distt.Registrar

    Regn.fee Rs.50/-
    In the Municipality’s Office

    b)

    Registration of marriage after 90 days

    By order of Distt.Registrar

    Regn.fee Rs.50/-
    In the Municipality’s Office

    b)

    Registration of marriage after 90 days

    By order of Distt.Registrar

    Regn.fee Rs.50/-
    In the Municipality’s Office

    PUBLIC AUTHORITY UNDER THE RIGHT TO INFORMATION ACT, 2005

    1

    Public Information Officer

    Executive Officer ,Municipal council ,Theog

    2

    Assistant Public Information Officer

    Junior Engineer of the Parishad

    3

    Appellant Authority

    Sub-Divisional Officer (civil)Theog